"The staff is amazing! From the front desk to the therapists. I have made slow progress but amazing to me progress because I can do more than I could when I started & because they have taught me so much about my body & how to do certain things to help. I'm so happy to be continuing with them! You guys ROCK!"
Juls Shepherd from
Jan 02, 2020
"I have a toddler. And because of some health issues, my mom hasn't been able to watch him during the last month or so of appointments. The entire staff is so sweet to him when he comes with me, and even though I know he can be a distraction to my sessions (and sometimes just in general), they go out of their way to make us welcome. And mornings he is moody and I'm worried he'd be a nuisance to the other patients, and I call last minute to reschedule, they are nothing but kind and understanding. And all this is just one thing aspect of their quality customer service, just a wonderful, welcoming place."
dc ox from
Dec 17, 2019
"Hi Ed, I am 76 years old and when a doctor refers me for physical therapy, my thoughts are "oh no, this is going to hurt".
Although I had physical therapy several times in the past, this was my first assignment to your group. I need to share with
you that it was the most pleasant experience ever!
Your facilities are very clean, well designed and organized. Your site is conveniently located with plenty of parking
available. How unusual is that!
Yes, you put me through my paces, occasionally adding "just one more exercise". You pushed me to do my very best.
Although I am not "healed" by any means, it is a lot easier for me to move about. I will continue to do the exercises that were taught to me.
I cannot say enough about the staff. Each one of them made me feel as if they were there only for me. I believe it is
called "individual attention". They are well trained and very professional. You should take pride in having such a great crew.
I will be sure to share my experience with friends. I will also inform my orthopedic and primary doctors of my treatment
here. I want them to be aware of the facilities being used for their referrals.
I am one very satisfied customer! Should I ever need physical therapy in the future, this is the place for me!
Patricia F from ProCare Physical Therapy
Nov 14, 2019
"Ed Castro and his staff are fantastic! They are extremely knowledgeable and work diligently to help each patient make progress. Beyond that, every person I interacted with was helpful and genuinely caring. I would highly recommend them for anyone needing physical therapy."
James Futral from
Sep 13, 2019
"Although my injury was slight, I was treated with the same focus and gentle care as those who came in wheelchairs and walkers. The atmosphere is upbeat and positive and the assistants have the same attitude. Thank you for my great care."
Paula Taylor from
Aug 05, 2019
"This facility is very clean and professional. The main physical therapist Ed is incredible. His team members - especially Aimee, Lauren, Lindsey, and Austin - were excellent, kind, attentive, and patient. The receptionist is also very welcoming and friendly. I would highly recommend this place for people with physical therapy needs."
JD Montay from
Jul 17, 2019
"Excellent staff and service"
c pepino from
May 22, 2019
"I've had a chronic neck/back issue for the past two years. I had undergone physical therapy before and it did not seem to help much. When my doctor sent me to ProCare physical therapy, I imagined it would be not different. This could not be further from the truth. The approach at ProCare was very different and included a variety of therapies including a full evaluation, stretching, strengthening exercises, and massage. I began to feel improvements with my condition after a few sessions and continue to make progress. But above and beyond the care I receive, the personnel make you feel like you are apart of a family. Everyone is extremely friendly and make you feel extremely welcomed. I would highly recommend ProCare physical therapy to anyone who has not had success other places. It may be the answer your looking for."
Anita V. from ProCare Physical Therapy
May 20, 2019
"ProCare was fantastic, attentive to my back issues, courteous and respectful. I highly recommend them for treatment."
Robert M. from ProCare Physical Therapy
May 01, 2019
"Ed and team are very professional and knowledgeable. I was happy with the outcome of my treatments and would highly recommend this facility."
Fernando M from ProCare Physical Therapy
Mar 22, 2019
"The level of care that I received at ProCare was amazing. Ed and his staff are so knowledgeable, caring, and helpful. They helped me immensely. I would highly recommend ProCare to everyone. The best physical therapy anywhere!"
Gregg & Melanie Caven from ProCare Physical Therapy
Mar 13, 2019
"Great staff! Great help healing. Glad that I was referred here! Thanks everyone!"
SAS FETT from ProCare Physical Therapy
Mar 09, 2019
Darren Bounthavy from ProCare Physical Therapy
Feb 26, 2019
"this is the best place, Very polite, and caring staff. So glad I was sent there for my knee therapy."
betty volk from ProCare Physical Therapy
Feb 08, 2019
"Very professional friendly my therapy is going excellent and I feel that it’s because of the quality of care that I have received your"
Betty Volk from ProCare Physical Therapy
Feb 05, 2019
"The staff and PT are amazing, they will greet you with a early smile and are very attentive to what you need. I felt really comfortable going to PT here. If I get injured again (in which I hope I won’t) I will definitely be coming here. My ankle got better in 6 weeks with the exercises they would put me to do. Thank you!"
Katia Moya from ProCare Physical Therapy
Feb 02, 2019
"By far the best Therapy facility. . . Every one has a positive attitude. Also they will help you mentally and physically. 10 out of 10"
Adrian Adgers from ProCare Physical Therapy
Feb 01, 2019
"Just completed my last P. T. at ProCare and could not be more satisfied with their service! Ed and the crew were always helpful and attentive, helping me through my first experience with therapy and making sure I didn’t push to deep into the lower back pain I was being treated for. After each session my take home exercises were adjusted to target my needs and make sure I was getting maximum benefits without doing further damage or causing excessive pain. I feel very fortunate to have found ProCare among an approved list of centers through my employer. If you are in need of physical therapy look no further!"
Dirk Geib from ProCare Physical Therapy
Nov 09, 2018
Amir Khodr from ProCare Physical Therapy
Oct 03, 2018
"Procare Physical Therapy is absolutely the best! I've had PT elsewhere, and they don't even come close. Ed, Aimee, and Kyle are knowledgeable, helpful, kind, caring, and fun! (Whoever thought PT would be fun?) Not to mention the huge improvement in my mobility...
In addition, Erica and Susana handle the front desk seamlessly!
I couldn't be happier with the service and results, truly! :-)"
Mel Anderson from ProCare Physical Therapy
Aug 31, 2018
"Ed and his staff a very conscientious, caring, compassionate professionals. There is a close sense of being part of a family when I am there, and I would not hesitate to recommend ProCare to anyone who is in need of quality physical therapy...
Brice Livoti from ProCare Physical Therapy
Aug 22, 2018
"They take awesome care and time with you.always asking how your doing.great environment. Positive vibes. Would recommend this place."
Nancy Delgado from ProCare Physical Therapy
Aug 22, 2018
"I had a 100% positive experience at "ProCare".
I didn't know what to expect from going to physical therapy as this was my first time needing such treatment/services.
The staff are vary personable, down to earth but at the same time professional and vary skilled in physical therapy treatments.
You can expect the same level of attention regardless of your appointment time. I had a lot of fun with the staff as well as with the other patients just enjoying my visits.
It is a shame that my knee has made a tramendus recovery from ACL Reconstruction sergury in only half the visits I was originally scheduled for.
Thanks to Ed, Amy, Kyle and all the other staff.
-And by the way they don't bite your head off if you can't make an appointment for some reason
Steven Lundt from ProCare Physical Therapy
Jul 30, 2018
Kristy Read from ProCare Physical Therapy
Jul 25, 2018
"Staff is very friendly & polite. They learned my name very quickly & greeted me as I came into the office; so it made me feel welcomed & like they cared, a lot. One thing I'd change would be to see the main physical therapist, every time; but every one else was great. Another awesome feature they have available for patients in their child play room. They have a good sized area for children to play, when parents are doing their physical therapy. I was able to bring my son, when I had therapy, it was wonderful & of course the staff was helpful with him. I love that Ed allows students to observe & intern at his office. Ed, Amy, Kyle, Nick, Susana & Ericka are great."
Elisa Ellis from ProCare Physical Therapy
Jul 20, 2018
"Great care! Ed and Aimee are great. I highly recommend them. They care and are very patient!! They also have a play room for my kids. Best pt clinic I’ve ever been to by far. 10/10 recommend."
Monica Padilla from ProCare Physical Therapy
Jul 20, 2018
Mariah Shotts from ProCare Physical Therapy
Jul 20, 2018
Loydale McDonald from ProCare Physical Therapy
Jul 20, 2018
"they take excellent care of me 🙂 Love the staff. Great People"
R Coyle from ProCare Physical Therapy
Jul 19, 2018
Marisol Sanchez from ProCare Physical Therapy
Feb 27, 2018
Andrew Castro from ProCare Physical Therapy
Aug 07, 2017
Sheila Patterson from ProCare Physical Therapy
Sep 17, 2015
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– Kirsten L.
– Sheila B.
This is the second time I used Procare. I requested them because of my first time results
– Mark B.
– Rebecca E.
The staff were excellent & courteous. They were flexible in my scheduling of therapy
– David S.
I would absolutely recommend Procare to everyone. I got my mom to change to here. She is also impressed
– Bobbie F.
I was very impressed with the quality of treatment and care here. The therapy was perfect for me. I am doing much faster recovery than I expected largely due to the exercises & treatment from here
– Donna T.
I’ve had 6 surgeries with physical therapy, this staff was by far the best! Thank you!
– Mike R.
– Joe S.
– Rebecca B.
Staff was very professional and I appreciated everything that I learned, they are rated at 10+
– Ronnie H.
I definitely received and gained better physical benefits than I came with. I will continue to do the exercises I learned here at home. The staff was wonderful and very helpful to me
– Fred V.
– Donny W.
– David B.
– Debbie V.
– Noi L.
– Stephanie B.
– William H.
Procare Physical Therapy is the best in the Redlands area, thank you for your service!
– Charmaine G.
I am very satisfied with my total experience of therapy. The therapy was very effective, professional, encouraging and professionally friendly. I will and have recommended ProCare!
– Elaine P.
Procare staff is friendly and professional. I always recommend them to others. Thank you staff!
– Aimee M.
I am very grateful to the staff, I would not have progressed to walking without their help!
– Patricia B.